Refund policy
Last updated: April 23, 2025
At Dreamers Universe, we strive to ensure satisfaction with all of our offerings. This Refund Policy outlines the terms under which refunds may be issued for purchases made on our website (https://dreamersuniverse.in/).
Due to the nature of our products/services, all sales are considered final unless otherwise stated. However, we understand that exceptional situations may arise, and we aim to be fair and transparent.
Refunds may be considered under the following circumstances:
Refunds are not issued once the product has been accessed or downloaded.
If you experience technical issues or receive a defective product, please contact us within 7 days of purchase.
Full refunds may be available if canceled at least 72 hours before the event.
No refunds will be issued for no-shows or cancellations made less than 72 hours before the event.
Refunds are granted only if the service has not yet been delivered.
Partial refunds may be considered if the service was only partially rendered.
To request a refund, please email us at [your@email.com] with the following details:
Your full name
Date of purchase
Order ID or transaction number
Reason for the refund request
We aim to respond to all refund requests within 5 business days.
If approved, refunds will be processed via the original method of payment.
It may take 5–10 business days for the refund to reflect in your account, depending on your payment provider.
The following are not eligible for refunds:
Gift cards or promotional credits
Custom or personalized services/products
Products/services purchased via third-party platforms
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the updated date.
If you have any questions or concerns regarding this policy, please contact:
???? Email: info@dreamersuniverse.in
???? Address: 1E, Block C, NarayaniPuram Apartment, Opposite to Namkum Railway Station, Namkum, Ranchi, Jharkkhand, India
Pin Code: 834010
Welcome to Dreamer's Universe – Your Gateway to Lifelong Learning Dreamer’s Universe is a dynamic Learning Management System designed to ignite curiosity, cultivate skills, and empower learners at every stage of their journey. Whether you're a student, professional, or lifelong learner, our platform offers an immersive and flexible environment to explore your potential and grow your skillset.